Refund Policy

At Citation Forge, we aim to deliver what we promise. But if we can’t meet your request, we’ll make it right.

When Refunds Apply

We offer a full refund if:

  • We’re unable to complete your citation order.
  • You request a refund before we start the work.

When Refunds Don’t Apply

We don’t offer refunds if:

  • Work has already started.
  • Citations have been submitted.
  • You provided wrong or incomplete business info.

How to Request a Refund

To ask for a refund:

  • Email us at hello@citationforge.com
  • Or message us on Telegram or team chat.

Please include your name, order details, and reason.

Time Limit

You must request a refund within 7 days of placing your order.

Processing Time

Once approved, refunds are processed within 5 business days. The refund will go to your original payment method.

Contact

Questions about anything? Reach us at: hello@citationforge.com